CONTACT INFORMATION POLICY

Last updated: July 16, 2026

Washora is committed to providing customers with clear and accessible contact information.

Customers may contact us regarding products, orders, shipping, returns, refunds, payments, website access, or general questions.

Business Information

Business name: Washora
Website: washora.shop
Email: support@washora.shop
Phone: (972) 547-0635

Mailing address:
621 Bandera St
McKinney, TX 75070
United States

Customer Support Requests

To help us process your request efficiently, please include:

• Your full name
• Your order number
• The email address used at checkout
• A clear explanation of your question
• Relevant photographs, when reporting damage or defects

Please do not send sensitive payment information, full credit card numbers, passwords, or unnecessary identification documents through email.

Return Requests

All returns must be authorized before shipment.

Email support@washora.shop before returning a product. Our support team will review your request and provide the correct return instructions.

Sending a product to our mailing address without authorization may delay the return process.

Formal Notices

Formal notices intended for Washora may be sent by email or mail using the information listed above.

Notices should clearly identify the sender, the purpose of the communication, and any relevant order or transaction information.

Updates to Contact Information

Washora may update its contact details when necessary. The current contact information will be published on washora.shop.

Customers should use the contact details displayed on the website at the time of communication.