Terms of service
TERMS OF SERVICE
Last updated: July 16, 2026
These Terms of Service govern your access to and use of washora.shop and your purchase of products from Washora.
By visiting our website, submitting information, or purchasing a product, you agree to these Terms of Service. Please read them carefully before using the website.
1. Online Store Terms
By using this website, you confirm that you are legally permitted to enter into a binding agreement in your jurisdiction.
You may not use our products, website, or services for unlawful, fraudulent, abusive, or unauthorized purposes. You may not violate applicable laws, regulations, intellectual property rights, or the rights of another person.
A violation of these Terms may result in suspension or termination of access to our services.
2. General Conditions
We reserve the right to refuse service, cancel orders, restrict access, or limit quantities when reasonably necessary to protect our business, customers, payment systems, or website.
We may update, suspend, or discontinue any part of the website without prior notice. We are not responsible for temporary interruptions caused by maintenance, hosting providers, internet failures, security issues, or circumstances outside our reasonable control.
3. Product Information
We make reasonable efforts to present accurate product descriptions, photographs, measurements, materials, colors, and features.
However, product colors may appear differently depending on screen settings, lighting, photography, and device display. Minor variations in texture, stitching, shape, pattern placement, or packaging may occur and may not constitute a defect.
Customers should review the product description and available options before completing an order.
4. Pricing and Availability
Prices are displayed on the website and may change without prior notice.
The price charged for an order will generally be the price shown at checkout when the order is submitted, subject to correction of obvious pricing or technical errors.
Products and product quantities are subject to availability. We reserve the right to:
- Limit quantities
- Discontinue products
- Correct pricing errors
- Refuse suspicious orders
- Cancel orders that cannot be fulfilled
If we cancel a paid order, the applicable payment will be refunded.
5. Orders and Acceptance
Submitting an order does not guarantee acceptance.
An order is accepted after it has been successfully reviewed and processed. We may contact you to verify payment, shipping, billing, or identity information.
We may refuse or cancel orders that appear fraudulent, contain inaccurate information, involve unauthorized payment activity, or cannot be shipped to the provided address.
6. Billing and Account Information
You agree to provide current, complete, and accurate purchase information.
You are responsible for reviewing your:
- Name
- Email address
- Telephone number
- Shipping address
- Billing information
- Product selections
- Quantities
Washora is not responsible for delivery delays or losses resulting from incorrect information provided by the customer, although we will make reasonable efforts to assist.
7. Payments
Payments may be processed by third-party payment providers.
By submitting payment information, you confirm that you are authorized to use the selected payment method. Payment providers may apply their own terms, security procedures, processing times, and privacy practices.
Washora does not guarantee that every payment method will be available in every country.
8. Shipping and Delivery
Washora offers free worldwide shipping with an estimated delivery time of 7–10 business days.
Delivery dates are estimates and are not guaranteed. Shipping may be affected by carrier delays, customs procedures, weather, public holidays, incorrect addresses, transportation disruptions, or other circumstances outside our reasonable control.
Additional shipping information is provided in our Shipping Policy.
9. Returns and Refunds
Eligible purchases may be returned free of charge within 30 days of delivery.
All returns are subject to our Return and Refund Policy. Customers must contact us before sending a product back.
10. Customer Communications
When you provide an email address or telephone number, you authorize us to contact you regarding your order, payment, shipping, return, support request, or other service-related matters.
You are responsible for ensuring that your contact information remains accurate.
11. User Content and Feedback
If you send reviews, suggestions, photographs, ideas, or other content to Washora, you confirm that you have the right to submit that content.
You may not submit content that is:
- False or misleading
- Unlawful or threatening
- Defamatory or abusive
- Infringing on intellectual property rights
- Containing malicious software
- Violating another person’s privacy
We may remove content that violates these Terms.
12. Intellectual Property
The website and its content, including branding, product descriptions, graphics, page designs, logos, icons, text, and original images, are owned by or licensed to Washora.
You may use the website for personal and non-commercial shopping purposes. You may not copy, reproduce, distribute, sell, modify, republish, or commercially exploit website content without written permission.
13. Prohibited Activities
You may not use the website to:
- Commit fraud or impersonate another person
- Submit false billing or shipping information
- Distribute viruses or harmful code
- Attempt unauthorized access to the website
- Scrape or collect data without permission
- Interfere with website security
- Violate intellectual property rights
- Harass customers, employees, or third parties
- Conduct unlawful commercial activities
- Circumvent purchasing limits or security controls
14. Third-Party Services and Links
Our website may contain links to third-party services, applications, payment processors, shipping providers, or websites.
Washora does not control every third-party service and is not responsible for its content, availability, security, or business practices. Your use of third-party services may be governed by separate terms and policies.
15. Disclaimer of Warranties
We aim to provide a reliable website and quality products. However, the website and services are provided on an “as available” basis to the extent permitted by law.
We do not guarantee that:
- The website will always be uninterrupted
- Every error will be corrected immediately
- Every product will always remain available
- Delivery will occur on an exact date
- Website content will be free from all technical inaccuracies
Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.
16. Limitation of Liability
To the maximum extent permitted by applicable law, Washora will not be liable for indirect, incidental, special, punitive, or consequential damages resulting from the use of the website, shipping delays, third-party services, or the misuse of products.
Where liability cannot be excluded, Washora’s liability will be limited to the amount paid for the product or service giving rise to the claim, unless applicable law requires otherwise.
17. Indemnification
You agree to indemnify and hold Washora harmless from claims, losses, or expenses arising from your unlawful use of the website, violation of these Terms, infringement of third-party rights, or fraudulent activity.
This provision applies only to the extent permitted by law.
18. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to remain effective.
The invalid provision will be interpreted or modified only to the extent necessary to make it enforceable.
19. Termination
We may suspend or terminate access to the website when a user violates these Terms, engages in fraudulent activity, or creates a security risk.
Obligations and liabilities arising before termination will continue where appropriate.
20. Governing Law
These Terms are governed by the laws applicable in the State of Texas and the United States, without limiting mandatory consumer rights available in the customer’s country or region.
21. Changes to These Terms
We may update these Terms when our services, operations, or legal obligations change.
The updated version will be posted on this page with a revised “Last updated” date. Continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by law.
22. Contact Information
Questions regarding these Terms may be sent to:
Email: support@washora.shop
Phone: (972) 547-0635
Washora
621 Bandera St
McKinney, TX 75070
United States